We value your privacy. This Website & App Privacy Policy (“Privacy Policy”) describes how we process your personal data in connection with our services, as well as how we use cookies. By using our website https://easyp.ch (our « Website »), the EasyP app (our « App ») and any associated services (collectively, the “EasyP Platform”) provided to you by us, you acknowledge that you have read and are bound by this Privacy Policy.
EasyP SA (“we”, “us” or “EasyP”), a Swiss public limited company registered under no. CHE-499.827.370, with its headquarters located at Avenue de Florimont 3, 1006 Lausanne, Switzerland, acts as the data controller of your personal data.
We process personal data you share with us or generate when using the EasyP Platform, including:
We, or our third party providers, may also use cookies to collect information about you. See section 7 of this Privacy Policy for more details.
If you share personal data about other people with us (e.g. as part of our referral program or when giving us access to your contact list), you confirm that you have brought this notice to their attention beforehand.
We may also receive personal data about you from third parties, such as:
Such third parties may collect your personal data during the course of their activities and pursuant to their own privacy policy or similar agreement. When receiving data from third parties, we consider that such third parties are authorized to provide the relevant data to us and – unless otherwise indicated by the relevant third parties – have allowed us to process such data in accordance with this Privacy Policy.
We process your personal data to:
We may share your personal data for the purpose of providing our services with the following recipients, who may be located in Switzerland or abroad :
As a Swiss company, we mainly process your data in Switzerland. When sharing data with the recipients listed under clause 4, we may transfer your data to other countries inside or outside of the Economic European Area, in particular in the United States of America, but potentially anywhere in the world. Where required by law, we put in place appropriate safeguards (such as standard contractual clauses recognized by the Swiss Federal Data Protection and Transparency Commissioner and by the European Commission) before transferring your personal data abroad.
Once transferred outside of Switzerland, personal data is no longer protected by Swiss law but subject to the applicable legislation, and may be transmitted to third parties or authorities in accordance with such legislation.
We only keep your personal data for as long as is necessary in light of the purposes for which it is processed, subject to any legal, regulatory or contractual requirements, the time in which any litigations or investigations might arise and the need to answer queries or resolve issues. In general, we keep data for as long as you maintain an account with us and for ten years thereafter. When personal data is no longer required, we will delete it.
We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers, to enhance your experience on the EasyP Platform. Some are strictly necessary for its functionality, while others improve performance.
Cookies help us: track website usage, remember your booking basket, monitor booking progress, simplify login, secure your session, offer live chat, improve user experience, personalize ads, send reminders, enable payments, and recognize your device for seamless navigation. We also analyze user behavior to improve our services.
You can disable cookies through your computer settings if you wish to prohibit their use.
You are entitled to submit a request to us at the address set forth under clause 9, to:
When you submit such a request, we may require that you provide information to confirm your identity.
The exercise of the above-mentioned rights (e.g. your objection to the processing of your personal data or withdrawal of any previously given consent) may prevent us from providing you with all or part of our services. If we consider that, by agreeing to your request, we would no longer be able to provide our services to you in a manner that fulfills our quality standards, we may decide to terminate your account with us.
The above-mentioned rights may also be limited – for example when we are required to obtain and process your personal data to comply with applicable law and regulation, to assert or defend against legal claims, or when we have other legitimate grounds for the processing that override your interests and rights. We may therefore be entitled to continue processing your personal data even after you have chosen to withdraw your consent or objected to the processing of your personal data.
If requests are manifestly unfounded or excessive, in particular because of their repetitive character, we reserve the right to either charge a reasonable fee taking into account the request or refuse to act on the request.
We may change this Privacy Policy from time to time by updating this page to reflect changes in the law and/or our privacy practices. We encourage you to check this Privacy Policy for changes whenever you visit our website.
If you have any other questions about this Privacy Policy please contact our team at contact@easyp.ch or write to us via postal mail at EasyP SA, Avenue de Florimont 3, 1006 Lausanne, Switzerland. If you wish to contact our Customer Care Center, please refer to the Support page on our Website.
This Privacy Policy is exclusively governed by Swiss law, without regard to conflict of laws provisions. The exclusive place of jurisdiction for any dispute arising out of or in connection with this Privacy Policy is where EasyP has its registered office, subject to an objection to the Federal Supreme Court. We however reserve the right to take legal action against you in a court of competent jurisdiction of your place of residence or before any other competent court or jurisdiction. In such cases too, Swiss law will apply exclusively.
